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</html>";s:4:"text";s:30316:"It is now doing it again for the 5th time and I do not want to pay for another service call. This quick guide will allow you to fix your refrigerator without repairmen. What if they finally fix the water problem and down the road, it has an electrical problem because of the amount of water it was internally leaking? According to the class action settlement, Clark and LG reached the settlement after extensive negotiations and “it provides substantial relief to many who would have no opportunity to obtain recourse for the damages they suffered.”. Did you hear back from LG? He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it.                             </ul></div> The compressor is the only part still under warranty. Filter . How would they like to be without a Frig. LG Reaches Settlement Over Defective Refrigerators, https://topclassactions.com/start-a-class-action/, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. All right reserved. The compressor is not running. When she contacted LG about this problem, she was told by the customer service representative that she would have “to unplug the refrigerator for at least 15 minutes and then plug it back in to reboot the refrigerator’s control board,” according to the class action lawsuit. Then, Home depot sent another technician from A plus Appliance to fix it and he could not fix it. Please note that you can find me on Linked In as there are not many Caryn Yost on social media. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. Elaine, $3000 LG refrig – 6 years old – compressor went out – replacement provided – it was also defective – LG, Samsung, Whirlpool, Onida are some of the popular brands while considering the refrigerator segment. None available. Also I have pictures of mold growing behind the cover from the water defect area. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. The fridge and freezer broke,but this time destroying hundreds of dollars in food. I’ve used the refrigerator for a year. Did not know I went thru cleaning vents in back, resetting Refrig per instructions. Now having to wait two more days for a repairman to come out again. Well I thought I bought a reliable Kenmore fridge? Do not buy any lg products. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Got an LA LFX331945ST / 02 it’s not making ice anymore and have it for close to 5 years. Our service tech from a local LG company is baffeled. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. I requested a new one then. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. It was serviced for a new compressor in July 2016. Hasn’t worked in a month. Still not fixed as parts are all on back order. I purchased my LG refrigerator from Sears in Dec. 2014 and was never told about the ice clog problem or the class action lawsuit.         </div> Purchased 5/10/13, and we have had to go purchase another refrigerator. French Door Refrigerator. So here it is July 17th and we still do not have a refrigerator. I now have the error code on my LG refrigerator indicating the ice maker fan is out. I’m assuming they made slight revisions to the component, because the Technician told me there’s at least 3 replacement part numbers that are listed as compatible units: Four months later it stopped working with same issue, per the Mr. Appliance Expert Service Co in NJ compressor needs to changed again. It just stopped cooling. In addition to a small freezer we had to go out last night to purchase a small refrigerator. Kenmore kept saying Warranty and I kept saying Recall. 795.74023.411 on 8/7/2015. I need to prove this is a larger issue then just me! later it failed. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasn’t cooling they said that another complaint file would have to be started before they could replace the defective compressor. You will eventually get a Freon leak as the massive ice accumulation on the back will harm your coils. The agents sound very rehearsed and appear to experts at not solving your problems. month/year purchased: 12/2014 I just want my refund back so I can go and buy a new fridge that would not be LG. Last month the freezer stopped working and the ice maker stopped working. But now (bought the machine in July 2015) the compressor, per the repair people, is going out……not keeping food cold enough. However in less than two years the compressor died on our new expensive Kenmore elite. Call Sears they would be able to ilook at it in a month. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. We have had this unit for just under 2 years. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. LG Recalls. It took weeks to fix it under Sears master protection. yost2@hotmail.com. I then replaced water filter and air filter thing maybe a sensor tripped. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. This is an indirect Norcold recall as Coachmen has decided to do a refrigerator recall on certain of their vehicles that came with a 1200-Series Norcold refrigerators. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. We are out of $5,000.00. Sears will try to charge you a diagnostic fee no matter what to sequentially repair this lemon. :3:13-cv-0485-JM-JMA  to file the claimant identification. They usually range from $628 to $1,500. 6 months after buying the Kenmore elite the compressor went out. I called today only to be told it’s out of warranty so they want more money to come look at it. We bought our LG refrigerator in September of 2015. When I questioned him about the brand of the replacement part, he informed us that he would be replacing the compressor with another LG compressor. At 3months thethermostat/ice maker died (covered). I have the same model as you and it also only lasted about 4 years. We ve turned it off for now. It only seems fair after we paid $3,000 for an appliance that is not even 3 years of age yet. The warranty says they will repair or replace my refrigerator, their choice. 	We tell you about cash you can claim every week! I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. The unit suddenly had cooling problem, noise…. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! It’s been three days, and the cup of water I placed in the freezer is still NOT frozen. Purchased my Kenmore refrigerator ( 795.72493.611 ) less than two years ago and it died. Hi. Also, he informed me that the condenser was emitting a lot of heat. I am defrosting mine right now. It's a scam to sell off the lemon appliances, and I fell in the trap, and now I'm stuck with an appliance which needs quarterly maintenance and repairs. Compressor went out a week ago, lost $$$$ worth the food. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Brain cancer. Based all the comments I’ve seen, this will likely not fix the problem. The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. For what we paid for it I figured we would get a lot of years out of it. K cannot keep doing this. I want it replaced or repaired. I paid $2,760 for it; now I don't know whether to try to get it repaired or buy a new one. It has been two months since I first contacted the company and they have yet to send a technician out to even look at it. She hung up the phone on me! compressor/sealed system has failed.             <input type='hidden' class='gform_hidden' name='gform_target_page_number_805' id='gform_target_page_number_805' value='0' /> The freezer section of our 5 year old LG french door refrigerator/freezer stopped working two weeks ago. We didn’t have the funds to pay for repair and/or quickly replace the refrigerator. You are a Settlement Class Member if you are a U.S. resident and purchased from an authorized retailer (other than for resale) a Covered Model of LG Refrigerator manufactured between January 1, 2014 and December 31, 2017. Tech support check and schedule tech to come out today. Going through it now..one week without the fridge…2 more expected. Someone needs to be held accountable! I have a Lg refrigerator that stop working after having it for 8 years and was told it’s out of warranty and I have to pay to get it repaired! 1000 dollars to have it fix. But Kenmore still out them in their frig. I give topclassactions.org administrators permission to release my profile email information to both this site or to other registrants on this site if contacted. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. She hasn’t been able to use her nearly $3,000 LG refrigerator for the past three months. This 10 day wait was supposed to be and "expedited" appointment. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out what’s left. Already had the problem of the icemaker leaking on the floor. I am being charged for a replacement compressor. For labor. Well no parts showed up and no one came. Whether your past LG refrigerator model is in or out of warranty, LG’s support center offers convenient online scheduling for you repair. 1 minute online and I found the replacement model for this unit. Thanks in advance.. Amy, I have the same refrigerator. 795.73157.610 Started smoking now not working! Customer service is just a bunch of dopes and you never get anywhere. My recommendation is DON’T BUY AN LG FRIG OR DISHWASHER. Paid $89 for service charge. We also purchased a Kenmore Elite three door refrigerator, model No. I have called Sears a number of times on both occasions and gotten no help and I have been hung up on. Caryn I am interested in finding out more about filing a suit! Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. My Kenmore Elite 74015 30.6 cu. The State will also advise and assist consumers and minimally keep statistics about the business and their unlawful practices. LG needs to be accountable for labor ! LG French Door Model LFXS29626B – Stopped cooling and making ice right before Memorial Day weekend – lost around $300 in food. I then called Sears. This is around 2 years and 1 month. Never buying a Sears, Kenmore, LG product! The repairman said he sees at least one of these a week. LG has  scheduled repair FOUR days from now. Every part was replaced, Twice, if not more.                 <iframe style='display:none;width:0px;height:0px;' src='about:blank' name='gform_ajax_frame_805' id='gform_ajax_frame_805' title='This iframe contains the logic required to handle Ajax powered Gravity Forms. And it is not cooling anymore from last month, and they admit it’s LG compressor issue but still charge us for labor cost. I never perchase anything else from Sears or Kenmore/LG. As I said I have the same fridge, same age, same problem. Two weeks passed and of course no one was in a hurry to contact me. Due to the volume of these fridges dying it took 6 weeks to even get a sears repairmen to come look at it and another 6 weeks to get the parts in due to the backorder backlog. He told me that they have two weeks to fix my fridge or LG will issue a refund. Okay … bought my LG refrigerator 3-4 yrs ago. Mine died within three four years. It is pretty bad when no one will work on them. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. now the ice maker fan has another error. I purchased mine at Costco and it is still under watrenty, but I feel like at a certain point they have to be violating the watrenty agreement with how long this is taking!! Ours just went out again and we lost at least $1500 worth of food and finally said screw it and went out and purchased a new refrigerator! EDGEWATER PARTS 469918 Genuine LG, Kenmore Elite air screen filter . A comprehensive list of LG refrigerator error code. Compressor is under warranty but I am told that the labor charge is going to be close to $300. Technician says it is the compressor and 3 other parts. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. View and Download LG French Door Refrigerator owner's manual online. , then another compressor, then evaporator parts... Twice the technician installed the parts and the fridge still doesn't work! I called Sears, paid the $90 to have repair tech come out.              My complaints is the same as the rest 2 weeks for a repair, then. Is there a recall on this. It's a scam.... they offer their repair service which will cost you $300 each time to repair... in my case it is every year thing and LG customer care is not willing to help in any way. "It could include more than 1.5 million fridge owners," Park said. $300. I was never sent something about this issue ! The compressor went out. If you want to tailor our website's use of your cookies, please select Change Settings. Kenmore Elite with LG technology. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. I purchased a top of the line French Door refrigerator for my parents in December 2014. Did I mention all the food is lost. After several calls and being strung along for 3 weeks while they decided whether or not they would extend the warranty I was given the news that they would NOT be covering the repair cost.             <input type='hidden' name='gform_field_values' value='l=US' /> Now I'm reading about faulty compressors and other things. I bought many of their items around that time, because they sure look good, but I have had nothing but problems with every one of them. Home depot sent a technician from Active appliance to diagnose the unit and he said the compressor is bad. Class members in a nationwide class who purchased allegedly defective LG Signature Model refrigerators can receive up to $5,000 to cover the costs of property damage, which includes $500 for spoiled food, money to cover the repair of the refrigerator, a $1,500 credit to purchase a new refrigerator, if the refrigerator cannot be repaired, and an extended warranty. Then  the fridge stopped cooling had someone come out and yup your compressor is shot. Really? Just two days ago it broke down and now he says its a hose and it would cost more to fix. We have basic fridges 20-30 years old in the break rooms at work! Upon arriving, he ran a few diagnostics and reset the circuit board. It breaks every 6 months. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. The fridge cost us $3000. From everyone's comments it sounds like quite a hassle to try to get it repaired. I have one of these crazy refrigerators. Sears has not been response to my claims since this class action expired. It is not even 2 years!!! Icemaker, compressor & condensor problems. Has your GE Monogram, Café, or Profile refrigerator failed? I am finding many of you were charged for this “free” service to repair a known defect by the manufacture. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. 				  |   Please click here for a free evaluation of your  claim, Defective Products Settlements and Legal News, Invokana Cardiovascular Injuries & Kidney Failure, Inferior Vena Cava Filters or IVC Filters. BEWARE. And that’s with a compressor that is still under warranty. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he  will have no parts so that means more part orders and waiting for the next available appointment. Can I get in this please. I too purchased a kenmore elite model 795.740!! Or do we start a third class action in regard to LG in their compressor issues. I’m not looking to gain a financial reward. Thanks. I was trying to get a expedited dispatch. So I guess I will have to unload it for the second time and wait 24 hours. If you own an LG French-door or side-by-side refrigerator manufactured between Jan. 1, 2014, and Dec. 31, 2017, you might be entitled to up to $3,500 in compensation as part of a class-action lawsuit LG settled last week. Park helped represent a class action suit against LG Electronics over certain refrigerator models built between 2013 and 2017. If your GE refrigerator has stopped cooling, or if you want to learn more about this investigation, contact our consumer attorneys by calling 1-800-254-9493 or by filling out the form to the right. Repairman said it is a compressor problem. Lg linear compressors can not handle any type of electrical surges in my opinion.all lg appliances should have built in surge protectors. I didn't spend Kenmore Elite money to get an LG but that's a different story. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. I bought a Kenmore Elite 73133 refrigerator in May 2015. They told her it was unrepairable because the compresser was discontinued. Finally installed that and it still isn’t working. I have a warranty but they will get back to me within 2days....  yes I said 2days....so what am I supposed to do in the meantime. – TCA35911903 I called the number and was taken back to Sears who said that the fridge is not under warranty. <p style="color: #fff; font-family: Lato; font-size: 22px; font-weight:700; letter-spacing:0; line-height:1; margin: 0; overflow-wrap:break-word; padding: 5px 10% 60px 10%; text-align: center; text-decoration:none; text-transform:none;"> Broken interior refrigerator fan and fridge does not cool. Lg Top Load Washer Recall. Meant to type warrenty. But, since you are here your LG fridge probably stopped working. We bought a Kenmore Elite refrigerator in June of 2015 . I have had another refrigerator to ten years with no problem that’s a GE!             <input type='hidden' class='gform_hidden' name='gform_target_page_number_805' id='gform_target_page_number_805' value='0' /> A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Night before last I was awoken from a dead sleep after an exhausting week to a terrible noise. Refrigerators have become common need for household now days. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation... Ha! In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Has anyone had any success getting restitution for these terrible appliances??? Lg said we had to contact Sears. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. After waiting for two weeks for a part I was told by technician that he had no idea how long it will take to get the part so I should contact LG and ask to issue a refund. Purchased a Kenmore Elite (LG) in 2014. month/year failed: 08/2018. We bought 2 at the same time and I hope the other one isn’t going to stop working. I would really like to be part  of any law suit against LG to try to recoup some of our money. He mentioned these go bad all the time. From the day it was delivered, it’s been broken. Now, not only is the ice maker not working, but the fridge won't cool below 52 degrees. I called Sears and they said they have to fix everything it could be before they would replace compressor!! I have lost all confidence in LG and their Sears repair techs. Called LG- they’re not responsible- I paid $2700 including warranty which expired 4 months ago.  I just want to get my refrigerator repaired or replaced. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. We, like many, many others have a failed LG French Door refrigerator after just 17 months. of other settlement or issues. Showing 1-15 of 15 LG Presidents' Day Savings. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! No problem yet. *Not all refrigerators within the serial number range are included in the recall. Bought  a Sear Kenmore Elite 3 door Counter Depth. Door-in-Door® refrigerators: LG storage innovation provides instant access to your favorite foods and reduces cold air loss up to 47%. Family of 6 with no cold food in the house and no repair timeline. October 2019 it died... stopped cooling in both refrigerator and the freezer... water leaking out of the ice maker as the ice melted. When I looked the problem up on the internet, it’s all over the net, seems everyone has this problem with these refrigerator and when I spoke to a repairman about “unclogging” the drip hole he explained that it would cost about $200 and probably only last 6 months AGAIN before it became clogged all over again. The fridge stinks and we have lost over $1000 of food. I am solo Mad it would figure I have it full of food! Consumers claim the refrigerators have a defective compressor, which makes them “prone to repeated cooling breakdowns.” Click here to see if your refrigerator model is part of the class action lawsuit settlement. Now, my LG refrigerator's compressor died at 3.5 years old, with all of the contents spoiled and lost. It’s for depreciation, they said. We offer a submission form on our website for you to fill out if you are seeking class action legal help. I have received a proposed settlement of class action from United States District Court under the case Clark v. LG Electronics U.S.A. , Case no. My understanding is LG company is providing the compressor at no cost.             <input type='hidden' class='gform_hidden' name='is_submit_805' value='1' /> Consumers should call LG or Sears to determine whether their refrigerator is included in the recall. Been going back and forth with Sears but basically I out almost $1000. “One night we were sitting here and the compressor failed. So apparently I bought the unit with a faulty issue and Kenmore knew it from all the complaints I see and did nothing before selling me this unit. I have the LG Studio, serial number LSFXC2476S,  which I purchased on 8/27/16. please let me know what I need to do! I am seeking for help to get my refund from either LG or Home depot so that I could purchase a different refrigerator, NOT LG. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. My 4 door frig fresh air fan crapped out under warranty….yeah! Mine didn't even last that long. I have similar problem with earlier model, year 2004. LG KNOWN by another name...KENMORE ELITE. THIS THING IS A LEMON! The settlement applies to owners of certain LG refrigerators manufactured between January 1, 2014 and December 31, 2017. We asked several repair men no one works on LG refrigerators…. It has been two weeks… I am wondering how long it will take to fix it so that my family can move on the daily life. The control panel went out the first year and then October 2, 2019 the compressor stopped working. I bought these in 2010 From Sears. Sort by: Grid View. I have a LG Model LFX 31925ST FRENCH DOOR Refrigerator 3 1/2 years old quit cooling, has multiple refrigerant leaks can not be repaired. What has happened to Sears quality and customer service??? Unfortunately, they are the only certified techs in our area....seriously?? LG bottom freezer refrigerators are slightly more expensive. What do I do? I would have thought since LG has a class settlement against them they should have let everyone who owned one know to get a refund. Model #795-73139-410. I guess they think we can just pull the money out of or ass! At 1 year and 1 month some motherboard issue  ($400). I live in Oklahoma so may or may not be eligible for a remedy. Appliance package replaced. What a rip off, these foreign products are to the American Consumer. Purchase my refrigerator in 2009 very expensive lost frozen foods and Met Gala Foods twice. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. I will NEVER again buy ANYTHING from LG!!!! My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. It's a LEMON! Their customer service folks act like it’s okay that you are without a refrigerator for weeks. We didn’t get info about the class action lawsuit until the deadline had passed. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. DO NOT PURCHASE this refrigerator. Does anyone know of any class action suites I can participate in. Please email me. He cant even keep up with the demand’s of repairs coming in. 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